Lucy Sotherton, a 28-year-old cruise ship worker from Birmingham, has been working on cruise ships for nine years. She recently shared the biggest mistake passengers make when they come aboard, which is being rude and having bad manners towards the crew members. Lucy emphasized the importance of being polite to every crew member as they may be needed to solve issues during the cruise. She also mentioned that making genuine connections with crew members can lead to free upgrades and luxuries.
According to Lucy, crew members are less likely to go above and beyond for passengers who are disrespectful and rude. She warned that passengers who are determined to be miserable can be the worst type to deal with, while happy passengers are the best. Lucy advised passengers to wear a smile and keep their behavior in check to make a good impression while on a cruise. She also shared a story of a guest who almost ended up in “cruise jail” for fighting with another passenger, sparking curiosity about what happens to unruly travelers at sea.
Lucy’s insights shed light on the importance of treating crew members with respect and kindness while on a cruise. Being polite and making genuine connections with the staff can lead to better experiences and even free upgrades. Additionally, Lucy’s warning about the consequences of being rude to crew members serves as a reminder to passengers to maintain a positive attitude while on board. Overall, her advice highlights the impact of passenger behavior on the overall cruise experience and the importance of fostering good relationships with the crew.
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