While Royal Caribbean doesn’t say which is oversold, it’s most likely the 10-night Alaska Wildlife Express, which Royal Caribbean calls a 1B cruise.
shine of the seas Cruise tour oversold
Guests booked aboard the June 9 cruise from Seward, Alaska to Vancouver, Canada will no doubt be disappointed that their pre-cruise tour was oversold as it offered an incredible experience through a variety of included activities .
While Royal Caribbean did not provide further details on which cruise tour was canceled, available options on Royal Caribbean’s website indicate that cruise tour 1B, a 10-night Alaska Wildlife Express, will be affected.
On day one, guests begin their adventure in Anchorage. On day two, travel from Anchorage to Denali on the scenic Wilderness Express in panoramic glass-domed railcars.
In Denali, guests can explore the area, hike hiking trails, or book optional excursions such as flightseeing or rafting on the Nenana River, followed by an overnight stay at Denali Park Village.
Day three includes the Denali Natural History Tour, during which guests appreciate the beauty of Denali and look for wildlife with a park ranger. In the afternoon, take the bus to Talkeetna and end the day with an overnight stay at the Talkeetna Alaskan Lodge.
Also read: Top 7 Best Alaskan Cruises for Families
On day four, guests return to Anchorage, visit the Alaska Wildlife Conservation Center and drive through the Chugach National Forest. Eventually they arrive in Seward to board shine of the seas for the 7-night cruise southbound to Alaska and the Hubbard Glacier.
From day four to eleven, guests will enjoy the breathtaking cruise from Seward to Vancouver, stopping at various scenic Alaskan locations such as the Hubbard Glacier, JuneauSkagway, Haines, Icy Strait Point and ketchikan.
Alternative cruise tours offered
In response to the cruise tour sale, Royal Caribbean is working to offer alternative options for affected guests. While not a perfect solution, the cruise line does give guests who choose not to cancel the option to rebook their tour onto at least two other tours prior to the cruise.
Guests can choose to stay on June 9, 2023, shine of the seas sail, select a similar cruise itinerary and receive a $400 onboard credit per stateroom. You can choose between two alternative tours:
- A 12-night Fjord & Tundra National Parks Explorer departing June 4 from Fairbanks, Alaska and ending in Vancouver, British Columbia.
- A 13-night Grand Mountain Marvels tour beginning June 3 in Fairbanks, Alaska and concluding in Vancouver, British Columbia.
Current issues affecting Royal Caribbean guests
Oversold cruises are the latest problem to hit Royal Caribbean guests in recent weeks. Before that the largest cruise ship in the world, wonders of the seasalso had an overbooking issue for its March 12, 2023 due to an inventory error.
Royal Caribbean offered guests various rebooking options and compensation for the error. The affected cruise was a 7-night Eastern Caribbean cruise visiting St. Kitts, St. Thomas and CocoCay. This wasn’t the first time wonders of the seas accidentally oversold when a similar situation arose for the December 11, 2022 Sailing.
Another issue that caused confusion among Royal Caribbean guests was the Release of a premium VIP packageThe Premier Pass, on the cruise line’s website.
The package promised unique cruise experiences for two guests but was later withdrawn by the cruise line on the grounds that it was unavailable. Refunds were offered to guests who purchased the package, but guests felt the refund was not enough to make up for the error.
The Premier Pass package, originally priced at $88.99 for two guests, was identical to a package offered by Royal Caribbean’s sister brand, Celebrity Cruises.
Source: News Network
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