Carnival Cruise Line debunks recent concerns and rumours

Carnival Cruise Line’s brand ambassador, John Heald, responded to a slew of wild rumours, questions and concerns this week, addressing popular topics of concern to guests.

From tablecloths to toppings to loyalty gifts and ducks, Carnival Cruise Line listens to guests’ concerns and ensures everyone has a fun and enjoyable cruise.

Line Ambassador addresses rumors and concerns

John Heald is the official “Brand Ambassador” for Carnival Cruise Lineand as such, he maintains a strong social media presence and regularly responds to guests’ questions and concerns.

Sometimes these concerns may seem silly, while other questions are based on misinformation or ask about future options. What crazy topics has Heald been addressing lately?

New fees for Guy’s Burgers Toppings Bar

Guy’s Burger Joint is one of the most popular restaurants aboard Carnival ships, serving freshly grilled smash burgers and delicious fries. One of the burger’s biggest draws is the Toppings Bar, where diners can add onions, lettuce, tomatoes, spices, and other delicacies to make their burger truly unique.

A number of comments to Heald have mentioned the Toppings bar and the incessant rumor that Carnival Cruise Line will soon start charging guests for access to personalize their burger.

“Since Jacinta (Heald’s assistant) and I had to reply ‘that’s not true’ countless times over the past few days, I thought I’d let everyone know. The toppings are free,” Had confirmed.

This rumor started as an April Fool’s joke from another website and quickly went viral as readers didn’t finish the article and saw the “April Fool’s!” notice at the end.

While the Toppings bar occasionally changes its offerings — bacon, for example, isn’t always available, and there have been fewer mushrooms on offer to smother the burger out of late — it remains free and available to all Guy’s Burger Joint lovers.

Lack of tablecloths

Many cruise travelers love the elegance of the main dining room, and part of that elegance can be crisp linen tablecloths. However, Carnival Cruise Line no longer uses more than one tablecloth on all ships, and guests have noticed and wondered why.

carnival spirit still uses tablecloths, but the reason isn’t for elegance, nor is Carnival Cruise Line working to create more casual dining experiences by removing the linens—it’s just a matter of environmental sustainability.

“Carnival Spirit has them because the ship doesn’t have the beautiful shiny tables that all other ships have.” declared hero. “I’m sure the ship will add these tables at some point.”

Likely this change can be made during a future dry dock or refurbishment when there is enough time to swap out the hundreds of tables carnival spirit‘s Empire Restaurant, the two-story main dining room.

“Tablecloths will not return”, Heald confirmed for the rest of the fleet. “The cost to the environment of washing thousands of them every week is something we won’t do again.”

VIFP gift delivery

With new VIFP gifts As they’re being offered to loyal cruise lines in the coming weeks, some guests have questioned whether or not gifts will be personally delivered to each stateroom, as was done before protocols were put in place during the industry-wide shutdown to minimize the number of people different enter cabins.

Heald has consulted with management – what he calls “the Beards” – about starting delivering cabin gifts again.

“However, after reading so many negative comments from people saying they don’t want the gift and would either throw it away etc. I feel this is not the right time for this.” he said. “Please get the bag from the (pixel) photo gallery for now.”

The new bum bag gift, a navy blue bag with red zipper and VIFP patch is planned Debuting April 6 on all Carnival cruise ships except Bright carnival And carnival splendorwho are still waiting for the delivery of the articles.

Cruising Ducks thrown overboard

The cruise duck phenomenon is causing a stir aboard all cruise lines, but no more than aboard Carnival, where the trend really took off in 2018. Hiding little rubber ducks around cruise ships has become a fun game and show of kindness.

While not an official cruise activity, Heald recently explored the idea of ​​crew members finding ducks throwing them overboard.

“This is totally wrong” said hero. “If a crew member throws something overboard, they will be in serious trouble and will certainly face disciplinary action.”

Just as many cruise lines love to find ducks, many crew members discover the whimsical surprises. “Many crew members love finding the ducks and having them in their cabins while they bring them joy.” declared hero.

If you don’t like the ducks, you don’t need to take part in the activity and can just leave the crossing ducks where they are hidden for another guest to spot.

answering your questions

No matter what type of question or concern a cruise ship may have, Carnival Cruise Line always strives to provide accurate and timely information.

Because of this, it is important for booked guests to familiarize themselves with their cruise contract, provide the cruise line with their up-to-date contact information in the event of any alerts or changes, and take the time to select the best cruise line that meets their travel expectations.