On June 21, 2024, the Aratere ferry ran aground while traveling from Picton to Wellington, leading to an investigation by Maritime NZ. The inquiry revealed a significant knowledge gap regarding the operation of the ferry’s steering console, which contributed to the grounding incident. No injuries were reported among the 39 crew members and eight passengers on board. Following the incident, KiwiRail was fined $375,000 and ordered to pay an additional $25,000 in costs after pleading guilty to violations under the Health and Safety at Work Act 2015.
Maritime NZ’s Director, Kirstie Hewlett, emphasized the importance of proper training for crews, particularly concerning critical controls and emergency procedures. She noted that the crew lacked a clear understanding of the steering console’s functionality, especially in emergencies. KiwiRail’s chief operations officer, Duncan Roy, acknowledged the organization’s shortcomings and expressed regret over the incident. He stated that an independent review was initiated immediately afterward, leading to a comprehensive remedial program aimed at preventing future occurrences.
Since the grounding, the Aratere has successfully completed 1,388 Cook Strait crossings with a reliability rate of 96%, excluding weather-related disruptions. KiwiRail remains committed to safety and has assured the public of its dedication to providing a reliable service until new, larger ferries are introduced in 2029.
